Integrated Annual Report 2021

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Letter from the Chairman

In all of these, our people have remained resilient and gone beyond their comfort zones. I view resilience as a positive outcome as we navigated the year and beam with pride when I think about the dedication shown by our KLCC family this past year.

TAN SRI AHMAD NIZAM BIN SALLEH

Chairman

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TAN SRI AHMAD NIZAM BIN SALLEH

Chairman

CEO’s Year in Review

The Group embarked on a structured and holistic culture transformation programme to anchor on our Cultural Beliefs, with defined strategies and outcomes. Retooling our human capital was also critical in equipping our people with the right capabilities to navigate the new norm and deliver new value.

MD. SHAH MAHMOOD

Chief Executive Officer

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MD. SHAH MAHMOOD

Chief Executive Officer

Our Investment Proposition

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Our Strategic Value Creation

STRATEGIC PILLARS

Maximising Value of Investments
Resilience in Soft Market Conditions
Creating Value through Sustainability
Embracing Digital for Business Enhancement

VALUES CREATED


TRADE-OFF
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Our Capitals and Inputs

F
Strong Financial Position

Total equity attributable to holders of Stapled Securities

RM13.0 bil

Total financing

RM2.4 bil

P
Portfolio of Diverse, Iconic Assets and Management Services

Iconic and high-quality asset

5 Offices, 2 Retails,
1 Hotel

Property Value

RM15.6 bil

K
Deep Knowledge and Strong Capabilities

Deep real estate experience Digital enablers to create value through innovation

E
Engaged and Inspired Employees

Total Employees

785 permanent,
128 contract

High performing people and future driven culture

N
Natural Resources

50 acres of KLCC Park (green lung) with 1,700 trees

693,278 m3

of water used in our buildings

102,073,000 kWh

of electricity used in our buildings

R
Trusted Relationships with Stakeholders

High integrity, trust and transparent communication

with our key stakeholders

People: Progressing Our Social Agenda

MATERIAL SUSTAINABLE MATTERS
  • Our People
  • Human Rights and Labour Practices
  • Security, Safety and Health
VALUES CREATED

  • Invested RM600,000 for staff training

    RM3.0 mil on staff wellness and digital tools

  • Rolled out KLCC MyWellness in addressing physical and mental health

  • 99.74% fully vaccinated employees as of December 2021

  • Zero Number of fatalities recorded since 2014

Planet: Protecting Our Environment

MATERIAL SUSTAINABLE MATTERS
  • Climate Change
  • Environmental Management
VALUES CREATED

  • 21.5%
    Reduction in GHG emission from 2020

  • RM1.8 mil
    Energy cost saving since 2014 from the solar panel at the rooftop of Suria KLCC mall

  • 100%
    Elimination of Single-Use plastic in hotel operations

Peace: Embodying Good Governance

MATERIAL SUSTAINABLE MATTERS
  • Corporate Governance and Business Ethics
  • Risk and Crisis Management
VALUES CREATED

  • 56%
    Women directors on Boards

  • 67%
    Independent Non-Executive Directors on Boards

  • Zero bribery and corruption cases reported

Prosperity: Advancing Economic Resilience

MATERIAL SUSTAINABLE MATTERS
  • Financial Sustainability
  • Economic, Social and Industry Growth
  • Customer and Tenant Management
  • Supply Chain Management
  • Corporate Social Investment
VALUES CREATED

  • RM1.2 bil
    Revenue

  • RM0.5 bil
    Profit for the year

  • 33.60 sen
    Distribution per Stapled Security

  • RM128.3 mil
    Spent on community investment and rental assistance to retail partners

  • 95%
    Products sourced locally

  • 87%
    Hotel guest satisfaction score

TRADE-OFF

F
Strong Financial Position

Financial capital is applied to enable us to execute our growth strategy and in mitigating risks to sustain performance typically with positive impacts on Portfolio, Employees, Knowledge and Relationships capitals. This however may result in depletion of Natural resources.

P
Portfolio of Diverse, Iconic Assets and Management Services

Investing in asset enhancement initiatives and reducing the environmental footprint will benefit the Natural, Knowledge, Employees and Relationships capitals, but comes at a cost to Financial capital. However, in the long-term, these investments expand our business capacities, and grow our financial position.

K
Deep Knowledge and Strong Capabilities

Investment in leadership capabilities development, ongoing business processes and digital technology lead to positive impact on the Portfolio, Employees, Natural and Relationships capitals but will negatively impact the Financial capital. However, this will benefit all our six capitals in the longer term.

E
Engaged and Inspired Employees

Investment in employees’ continuous training and development as well as to support employees working from home during the pandemic have depleted our Financial capital. However, this will benefit our Financial, Portfolio, Natural and Relationships capitals in the longer term.

N
Natural Resources

Utilisation of natural resources in our business operations negatively impacts the Natural capital. We manage our emission, electricity consumption and water use to minimise environmental degradation resulting in positive impact to Financial capital and indirectly boost other capitals that create value for our stakeholders.

R
Trusted Relationships with Stakeholders

Our commitment in providing rental assistance to our retail partners and giving back to the community have reduced our Financial capital. Studier negotiations with stakeholders in our effort to preserve cash may impede relationship throughout our supply chain. However, this will uplift all our six capitals in the long run.

Sustainability Steering Committee Co-Chairman’s Message

Our ambitions to evolve into a sustainability leader is based on integrating sustainability into our culture, so that everybody in the organisation understands sustainability and how we add value to society.

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KLCCP & KLCC REIT Annual General Meetings

Date

Tuesday, 12 April 2022

Time

10:30 AM

Meeting Platform

https://tiih.online

The Boards of Directors of KLCC Real Estate Investment Trust (“KLCC REIT”) and KLCC Property Holdings Berhad (“Company”) wish to inform that the 9th Annual General Meeting of KLCC REIT and the 19th Annual General Meeting of the Company (“AGMs”) will be held concurrently and VIRTUAL via TIIH Online website at https://tiih.online.

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